Nicole Albert is a skilled artisan who specializes in crafting the cookie cutters distributed by her company. However, she has encountered challenges navigating the U.S. tariffs amid an intense and rapidly evolving trade dispute.
Albert is the proprietor of The Cookiery, an online-based business in London that caters to custom cookie-cutter orders produced through advanced 3D printing technology. The shop also offers various supplies for baking enthusiasts.
Despite being a relatively small enterprise catering to other small businesses, approximately 70% of Albert’s clientele resides in the United States. The imposition of tariffs has significantly impeded her ability to compete with American counterparts for U.S.-based customers.
Albert noted that the niche market she serves has been impacted by the escalating trade tensions. Previously, being a Canadian business had advantages due to favorable exchange rates, but now American customers face increased costs, including the elimination of perks like free shipping.
Initially, most of Albert’s products were exempt from tariffs under the Canada-United States-Mexico Agreement (CUSMA). However, in July, the Trump administration levied 50% tariffs on additional imported goods, including items previously compliant with CUSMA regulations.
The additional costs incurred by tariffs have forced Albert to raise prices for U.S. customers by 8%, as passing on the full tariff burden is not feasible. This has resulted in a significant decline in U.S. sales, with a reported 25% decrease that continues to rise.
In addition to financial challenges, Albert highlighted the uncertainty stemming from the volatile trade environment, which has led some U.S.-based customers to avoid Canadian suppliers due to confusion and apprehension about online transactions.
In response to the tariff-related struggles faced by local businesses, mayoral candidate Josh Morgan announced a campaign promise to allocate $60,000 in city funds to establish a tariff response service at city hall. This service aims to provide small and medium-sized businesses with a dedicated advisor to address inquiries regarding tariffs and government relief programs.
Morgan emphasized that dealing with tariffs not only incurs financial costs but also consumes valuable staff resources. He underscored the importance of streamlining paperwork processes to prevent job losses and enhance business operations.
While the proposed $60,000 allocation serves as a starting point, Morgan acknowledged that additional funding from various sources, including other business entities and government bodies, would be necessary to sustain the program’s operations effectively.
Furthermore, Morgan also pledged to introduce zoning adjustments to permit low-risk home-based bakeries, aligning with existing provincial measures. These changes would enable home-based bakers to operate without the need for industrial kitchen rentals, subject to compliance with public health regulations.
The proposed initiatives have garnered support from local business organizations and aim to alleviate the burdens faced by businesses in navigating tariffs and fostering entrepreneurship within the community.

