A private company in Prince Edward Island (P.E.I.) is offering international visitors quicker access to certain health services compared to local residents, for a fee. PEIdoctor.com is providing paid health consultations to Canadians as well, drawing criticism from supporters of Canada’s universal health-care system.
The website promises same-day, non-emergency physician visits for international visitors and Quebec residents, including weekend and evening appointments and house calls to their accommodations, at prices ranging from $229 for virtual consultations to over $900 for house calls. Marius Croeser, CEO of EndWell Management Inc., the company behind PEIdoctor.com, anticipates increased tourism and extended stays, especially among retired individuals.
One of the featured doctors on the website is Dr. Janine Karpakis, a family physician working in Charlottetown. She attends to paying international patients independently from her regular practice, emphasizing the convenience of avoiding long waits in urgent care or emergency rooms. The appointments mainly address minor issues like forgotten medications, infections, or rashes.
While these services are not available to P.E.I. residents due to the Canada Health Act’s provisions, PEIdoctor.com offers a paid medical information session to Canadian residents, including Islanders, allowing a 45-minute consultation to discuss existing medical conditions and test results for $195. Tracy Glynn of the Canadian Health Coalition opposes this, arguing that such essential services should be covered by the public health-care system.
Health P.E.I. clarified that publicly funded insured health services are reserved for residents, not tourists, who are responsible for their health-care costs when seeking care from physicians or nurse practitioners. The P.E.I. College of Physicians and Surgeons confirmed that the doctors listed on the website comply with professional standards and regulations.
Despite assertions from PEIdoctor.com that their services respect the boundaries of private-pay health care, critics like Glynn express concerns about potential impacts on the public health system. They warn of grey areas in the Canada Health Act leading to the privatization of health services and exacerbating resource shortages in the public sector, ultimately prolonging wait times for essential medical procedures.

